Maureen Collins
Maureen Collins has a B.Sc. degree in Psychology from Edinburgh University and over 25 years of management and consulting experience in the corporate world. Her consulting practice, Straight Talk, coaches and trains people in how to handle difficult conversations such as managing poor performance, confronting difficult people, speaking up to those in authority and holding sensitive conversations in important relationships.
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Maureen has consulted extensively in the chemical and manufacturing sectors and in other organisations such as Telkom, SARS, Harmony Gold Mining Company and TFMC. Her current clients include Wesbank, Safmarine, Rand Air, Aberdare Cables, Ovations, Johannesburg Securities Exchange, Nedbank, Development Bank of South Africa, Gauteng Department of Health, and Multichoice.
Maureen's experience is in management and leadership training; teambuilding, and handling change and transition. She has trained managers extensively in performance management. The challenge of improving the quality of performance feedback given by managers to their employees lead to her interest in the field of emotional intelligence as a means of improving communication in the corporate world.
In designing the Straight Talk material she has drawn on her own experience and a broad range of resources to help people improve their communication skills in the difficult conversations they encounter in their professional and personal lives.
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Sign up for Straight Talk Tips.
Read more on http://www.straight-talk.co.za
Maureen has consulted extensively in the chemical and manufacturing sectors and in other organisations such as Telkom, SARS, Harmony Gold Mining Company and TFMC. Her current clients include Wesbank, Safmarine, Rand Air, Aberdare Cables, Ovations, Johannesburg Securities Exchange, Nedbank, Development Bank of South Africa, Gauteng Department of Health, and Multichoice.
Maureen's experience is in management and leadership training; teambuilding, and handling change and transition. She has trained managers extensively in performance management. The challenge of improving the quality of performance feedback given by managers to their employees lead to her interest in the field of emotional intelligence as a means of improving communication in the corporate world.
In designing the Straight Talk material she has drawn on her own experience and a broad range of resources to help people improve their communication skills in the difficult conversations they encounter in their professional and personal lives.
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Displaying Results 1 - 14 (of 14) for All Content
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Presentation Skills: EndingIn a presentation you only have one chance to make a first impression so it is important that you get off to a good start. The ending to a presentation is equally important, because of the lasting impression that you leave.
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Presentation Skills: Connecting with Your AudienceMost of us unfortunately have also had the experience of talking to an audience when we just couldn't seem to make any connection.
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Presentation Skills: Using HumourIf you are a stand-up comic or a natural story teller, you may well decide to use humour as a way of making your presentations or public speaking opportunities memorable. For the rest of us, it is a high risk strategy.
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Presentation Skills: Watch Your MannerismsMany a good presentation has been ruined by a mannerism. A mannerism is a repetitive and distracting gesture, movement or use of words, and you've probably seen presenters use most of them.
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Presentation Skills: Getting Off to a Good StartIn a presentation you may have no more than 10, and at the most 30 seconds to make an impression on your audience. The opening to a presentation is in many ways the most critical part and it always pays to plan it particularly carefully.
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Presentation Skills: Know Your AudienceDo you dread having to make an important presentation? Do your hands sweat? Does your mouth go dry? When you start to speak, does your brain freeze up?
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Become More Resilient: Manage UpwardOne of the conversations that most people avoid is asking for a pay increase. It's a sensitive topic and you are speaking up to your manager with whom your relationship is important. Plan your strategy carefully.
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Become More Resilient: Learn to Accept FeedbackThe old saying that practice makes perfect is inaccurate. The only way to do things better is to obtain feedback.
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Become More Resilient: Reframe the ProblemYou can choose how you look at things. You can say; I failed. Or you can say: I did not pass this time. You can say: losing my job was the worst thing that could happen to me. Or you can say; losing my job gives me the chance to start my own business.
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Become More Resilient: Change Your StateWhen you know how to put yourself into a positive state you can bounce back with energy and resilience
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Become More Resilient: Focus on What WorksWhen the going gets tough and you have lost your bounce, it is easy to think only of what is difficult and what is going wrong. Resilient people have learned to focus on positive thoughts to build up their self esteem and energy.
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Become More Resilient: Deal with Toxic PeopleToxic people create working places, families and social groups in which people become stressed, depressed and exhausted. Deal with the effects of their toxicity. Whatever their problems, you are not responsible for fixing them.
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Resilience, Change Your ThinkingResilient people choose to hold positive assumptions, not because it is a nice thing to do, but because positive assumptions help them think and behave more energetically and enthusiastically.
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Bounce into a New YearResilience is the ability to keep going even when you have change and challenge in your life.That means you can learn to do it. An important thing to learn is how to focus and take action on what will get the results you want.