Leigh Richards
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Displaying Results 1 - 5 (of 5) for All Content
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Virtual Companies - Telecommuting Represents a Big Benefit for Companies Large and SmallA 2009 study by WorldatWork indicated that the number of U.S. employees who worked remotely at least one day per month increased 39 percent the past two years, from approximately 12.4 million in 2006 to 17.2 million in 2008.
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Prospective Client Red FlagsExperienced entrepreneurs have stories to tell about red flags they should have been alert to when taking on new customers or clients. Unfortunately, this is one of those areas where many "learn through experiences" -- bad experiences.
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Providing Community Support to Benefit Your BusinessSupporting the local community can be expensive. Even large organizations have to be careful about how and where they lend their time and money. For the independent business owner these issues can be even more challenging.
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Learning from ComplaintsAll companies, regardless of size, receive customer feedback '" whether compliments or complaints. Surprisingly few companies have formal processes in place to systematically and strategically capture and act on that feedback to improve processes.
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Why Leadership Development is Not Succession PlanningThe problem with succession planning, according to a recent study from ASTD and i4CP, is that organizations approach it from a flawed perspective.