Michelle Franklin

Learning and Development Professional (2008-Present):

Position Family Manager responsibilities include:
'Leading eight Learning and Development Specialists in four geographic locations as a position family manager and functioning in a leadership role across Learning and Development division.
'Performance management for direct reports including calibration across division, partnering with other delivery leads, standard administrative duties, and providing coaching and guidance to direct reports.
'Manage expenses to achieve organizational expense reduction goals.
'Attain appropriate staffing mix and span of control to achieve overarching Learning and Development goals.

Delivery Lead responsibilities include:
'Leading the Knowledge Management and Learning Support System portfolio of work as a delivery lead with twelve assigned employees.
'Managing and maintaining on-line content for three distinct functional content centers serving 1,500 employees and vendors and governance of six additional functional content centers.
'Managing and governing on-line content for an employee, leader, and team development web site serving over 8,000 employees.
'Managing learning support systems including the learning management system and the measurement and analysis system.
'Functioning as a core member of the enterprise Knowledge Council including development and dissemination of standards and best practices.
'Expanding the use of existing platforms to new client areas within the organization.
'Providing knowledge management consulting services to client.
'Leading two end-user councils dedicated to improvement of the current on-line knowledge repository.
'Maintenance of the internal web site used by division members
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12/29/2010

Education/Experience

BA Degree in English from Mary Baldwin College with a minor in Communications, PMP, CKM

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Displaying Results 1 - 13 (of 13) for All Content
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